Privacy Policy

1. Introduction

MoveAI, LLC (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you use our website, mobile application, software platform, and related services (collectively, the “Services”). By accessing or using the Services, you acknowledge this Privacy Policy.

2. Information We Collect

We collect information to provide and improve the Services, communicate with you, and comply with legal obligations. Depending on how you use the Services, the information may include:

• Personal information: Identifiable information such as your name, email address, phone number, account details, and other information you provide.
• Protected health information: Health-related information that identifies you, where MoveAI receives or maintains that information in connection with a healthcare provider or program and applicable law.
• Usage data: Information about interactions with the Services, including IP address, browser type, device information, and pages or features used.

We retain personal and health information for as long as an account is active and as needed to provide the Services. After an account is closed, information may be retained for up to seven years where needed for applicable legal, regulatory, contractual, or healthcare-record obligations, after which it is deleted or de-identified in accordance with applicable requirements.

3. How We Use Information

We may use collected information to:

• Provide, maintain, administer, and support the Services.
• Manage accounts, program participation, and service communications.
• Communicate about updates and other service-related information.
• Comply with applicable legal and regulatory obligations.
• Protect, improve, and personalize the Services.

4. Disclosure of Information

We may disclose information in the following circumstances:

• Service providers and business associates: To vendors and partners that support the Services and are required to protect information under applicable contracts and law.
• Legal obligations: When disclosure is required or permitted by law, including in response to legal process.
• Business transfers: In connection with a merger, acquisition, financing, reorganization, or transfer of assets.

5. Data Security

We use administrative, physical, and technical safeguards designed to protect information, including protected health information where applicable. No method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Depending on the information involved and applicable law, you may have the right to:

• Access or obtain a copy of personal information.
• Request corrections to personal information.
• Request deletion of personal information.
• Request restrictions on certain uses or disclosures.
• Receive an accounting of certain disclosures.

To exercise a right, contact us using the information below. Some requests may be directed to the healthcare organization responsible for the applicable record or program.

7. Children’s Privacy

The Services are not intended for individuals under 18 unless participation is authorized and managed through an appropriate healthcare provider, parent, guardian, or program under applicable law. We do not knowingly collect personal information from children through the public website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy and revise the effective date when changes are made.

9. Contact Us